IT Executive

About BECOBECO is a revolutionary home care brand dedicated to sustainability and eco-friendliness. Our plant-based, bamboo-based products are highly effective and 100% chemical-free, offering environmentally conscious solutions without compromising on quality. As a direct-to-consumer (D2C) brand, we are on a mission to make the world a better place, one home at a time.
About the Role

We are looking for a proactive and technically skilled IT Support Executive to provide end-user support and ensure the smooth functioning of the organization's IT infrastructure. The ideal candidate should have hands-on experience in desktop support, networking, hardware troubleshooting, and basic server administration.
What You’ll Do

• Provide on-site and remote technical support for desktops, laptops, printers, and other IT peripherals.
• • Install, configure, and troubleshoot Windows OS, Microsoft Office, Outlook, and business applications.
• • Troubleshoot LAN, Wi-Fi, internet connectivity, and basic network issues.
• • Install and maintain biometric attendance/access control systems.
• • Install, configure, and troubleshoot CCTV cameras, NVR/DVR systems.
• • Support meeting room AV equipment, TVs, and video conferencing systems.
• • Maintain IT assets, including asset tagging, documentation, and user accounts.
• • Coordinate with vendors for hardware repairs, warranty, and AMC.
• • Create, modify, disable, and manage user accounts on Windows Server/Active Directory
• • Escalate complex issues to higher-level support teams while ensuring SLA compliance
•

What We’re Looking For

• 1–3 years of experience in IT Support, Desktop Support, or System Administration.
• Strong knowledge of Windows Operating Systems, Microsoft Office Suite, and Outlook.
• Hands-on experience with desktop, laptop, printer, and peripheral troubleshooting.
• Basic understanding of LAN, WAN, TCP/IP, Wi-Fi, and network troubleshooting.
• Experience with CCTV systems, NVR/DVR setup, and biometric devices.
• Familiarity with Windows Server and Active Directory user management.
• Good understanding of IT asset management and documentation.
• Strong analytical and troubleshooting skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple support requests efficiently..

Department: IT
Experience: 1-3 Years
Posted: 2026-08-26T06:33:33.327Z