Manager

Job DescriptionManager – Network Operations Center (NOC)Role SummaryThe Manager – Network Operations Center (NOC) will be responsible for managing the day-to-day operations of the Centralized NOC for KP Group's Solar and Wind portfolio. The role focuses on ensuring efficient real-time monitoring, plant performance optimization, generation maximization, incident management, KPI tracking, and operational excellence.The Manager will lead the NOC operations team, coordinate with Asset Management, O&M;, SCADA, EPC, and other cross-functional departments to ensure high asset availability, timely issue resolution, accurate reporting, and continuous improvement of operational processes.
Key ResponsibilitiesNOC Operations Management• • Manage the daily operations of the Centralized Network Operations Center (NOC) for Solar and Wind assets.
• Ensure continuous 24×7 monitoring of all operational assets through SCADA and monitoring platforms.
• Supervise alarm monitoring, incident response, escalation management, and operational reporting.
• Ensure adherence to established Standard Operating Procedures (SOPs) and escalation matrices.
• Coordinate shift operations to ensure uninterrupted monitoring and operational support.

Plant Performance Management• • Monitor plant performance across the Solar and Wind portfolio.
• Track and review key operational KPIs including:
• Plant Availability
• Grid Availability
• Performance Ratio (PR)
• Capacity Utilization Factor (CUF)
• Specific Yield
• Inverter Availability
• Tracker Availability
• Turbine Availability
• SCADA Availability
• Energy Losses
• Identify performance deviations and coordinate with O&M; teams for timely corrective actions.
• Monitor generation losses due to equipment failures, grid outages, communication issues, curtailment, and weather conditions.
• Support implementation of initiatives to improve generation and operational efficiency.

Performance Analysis & Reliability• • Conduct detailed performance analysis using SCADA and operational data.
• Lead Root Cause Analysis (RCA) for recurring operational issues.
• Monitor equipment reliability trends and recommend preventive measures.
• Analyze inverter, tracker, turbine, and communication system performance.
• Coordinate implementation of Corrective and Preventive Actions (CAPA).
• Prepare periodic reliability and performance reports.

Reporting & Analytics• • Ensure timely preparation of daily, weekly, and monthly operational reports.
• Develop dashboards and KPI reports using Power BI, Excel, and SCADA tools.
• Present operational performance summaries to senior management.
• Support data-driven decision-making through detailed analytics and reporting.

Cross-Functional Coordination• • Coordinate with Asset Management, O&M;, SCADA, EPC, and IT teams for effective issue resolution.
• Ensure timely communication and escalation of critical operational events.
• Support commissioning, testing, and integration of new projects into the NOC.
• Participate in operational review meetings and performance discussions.

Team Leadership• • Lead Assistant Managers, Engineers, Analysts, and Shift Engineers within the NOC.
• Allocate work, monitor team performance, and ensure achievement of departmental KPIs.
• Conduct regular technical training and knowledge-sharing sessions.
• Mentor team members and support competency development.
• Foster a culture of accountability, safety, and continuous improvement.

Process Improvement & Compliance• • Ensure compliance with operational procedures, contractual obligations, and regulatory requirements.
• Identify opportunities for automation and process improvements within NOC operations.
• Conduct periodic audits of monitoring systems, reports, and operational processes.
• Support implementation of digital initiatives for enhanced operational efficiency.
• Ensure data accuracy, reporting quality, and timely closure of operational incidents.

Qualifications & Experience• • Bachelor's Degree in Electrical & Electronics Engineering.
• Master's Degree in Power Systems, Renewable Energy, or Business Administration will be an added advantage.
• 8–12 years of experience in Renewable Energy Operations, Performance Engineering, SCADA, Asset Management, or Centralized Monitoring.
• Minimum 3 years of experience leading NOC or plant performance teams.
• Experience in utility-scale Solar and Wind projects is preferred.

Required Skills• • Solar & Wind Plant Performance Monitoring
• Network Operations Center (NOC) Management
• SCADA & Remote Monitoring Systems
• Generation Loss Analysis
• Performance Ratio (PR) & CUF Analysis
• Root Cause Analysis (RCA)
• Reliability Engineering
• Power BI & Data Analytics
• Incident & Alarm Management
• Operational Reporting & KPI Management
• Stakeholder Coordination
• Team Leadership & People Management
• Process Improvement & Operational Excellence

Preferred Certifications• • Renewable Energy Performance Analysis
• SCADA Systems & Industrial Automation
• Power BI / Data Analytics
• PMP / PRINCE2 / Project Management Certification
• Lean Six Sigma (Preferred)
• Reliability Engineering Certification

Department: NOC - O&M
Experience: 10-12
Posted: 2026-07-13T12:43:09.88Z