Sales Key Account Manager - Karnataka
Job Description
Company: Kidvento Education and ResearchPosition: Key Account Manager - Schools (Renewals, Collections & Growth)Location: BangaloreTo apply: hr@ulipsu.comRemuneration: Rs 4.5 - 6.5 Lakhs per AnnumExperience: 3 - 5 Years Role summary KAM role Own the end-to-end success, experience, and revenue of partner accounts, covering program delivery, stakeholder satisfaction, renewals, collections, and growth.Key responsibilities
Program execution & outcomes• Ensure smooth implementation across accounts
• Track student engagement and learning outcomes
• Identify gaps and drive corrective actions
Onboarding & training• Lead onboarding and teacher training
• Enable effective and independent program execution
Stakeholder management• Manage relationships with account leadership, principals, teachers, and parents
• Act as single point of contact and handle escalations
Value creation & perception• Drive value perception across parents, students, account management, and teachers by showcasing outcomes and impact, while building strong relationships to improve satisfaction and retention
Collections & renewals• Ensure timely collections and track outstanding payments
• Drive renewals and minimize churn
Account growth• Identify upsell opportunities and expand within accounts
Data & coordination• Track usage, performance, collections, and renewals
• Work with internal teams to ensure smooth execution
Field engagement• Visit accounts regularly for reviews and support
KPIs
• Adoption & outcomes
• Stakeholder satisfaction
• Collection efficiency
• Renewal rate
• Account growth
Skills & experience
• 5 years in edtech / customer success / account management / Sales
• Strong communication, negotiation, and problem-solving skills
• High ownership and data-driven approach
One-line clarity
Own delivery, relationships, and revenue for your accounts.
Requirements
Department: B2B Sales - Outbound
Experience: 3 - 5 years
Posted: 2025-09-10T09:08:24.27Z