Billing Operations Executive
Job Description
Senior Executive - Billing OperationsLocation: BangaloreReporting to: Senior Manager – Order to Cash
About the RoleThe Billing Operations Executive will manage end-to-end customer invoicing, submission and collections for a cohort. The role ensures invoices are accurate, compliant, timely, and aligned with customer contracts while partnering closely with Sales and Account Managers.
Key Responsibilities
Billing Operations• Generate customer invoices accurately and on time.
• Validate supporting documents before billing.
• Verify pricing, taxes, discounts and approvals.
• Process recurring and milestone-based billing.
• Prepare debit notes and credit notes.
• Ensure GST-compliant invoicing.
Billing ValidationReview:• Customer contracts
• Purchase Orders
• Work Orders
• Billing milestones
• Rate cards
• Customer master data
Ensure no billing errors prior to invoice generation.Customer Coordination• Coordinate invoice revisions where required.
• Share invoice copies and supporting documents.
• Support customer onboarding for billing.
• Support in collections follow up
Internal CoordinationPartner with:• Sales
• Account Managers
• Product teams
• Accounts Receivable
to resolve billing exceptions.Revenue Support• Identify uninvoiced transactions.
• Monitor pending billings.
• Escalate revenue leakage risks.
• Ensure all completed services are invoiced.
ComplianceMaintain complete documentation for:• Contracts
• Approvals
• Audit requests
Skills Required• Strong understanding of invoicing
• Knowledge of GST
• Excellent attention to detail
• Strong Excel skills
• ERP experience (Zoho preferred)
• Good communication skills
• Ability to coordinate with multiple stakeholders
• Strong process orientation
Preferred Qualifications• B.Com / M.Com / MBA Finance
• 2–5 years of billing or finance operations experience
• Experience in SaaS, consulting or services industry preferred
Requirements
Department: Finance and Accounts
Experience: 2-7
Posted: 2026-08-05T04:15:39.563Z