Service Hero

SolarSquare

full-time mid Not Specified

This position is sourced from SolarSquare's career page . Apply through Job-Scouts to track your application status.

Job Description

Job RoleService HeroesFunctionService ExecutionBusiness VerticalB2CReports ToCluster Operations Manager (COM)Job TypeIndividual Contributor Team SizeAvg 10 persons/teamBase LocationAll Over IndiaSalaryBracket (1,80,000-3,40,000)EligibilityCriteriaEducationNo Education Criteria ,Basic English Communication ExperienceNo Exp Limit
Scope Of Work• Perform Preventive Maintenance (PM) of solar plants
• Address and resolve bill reading issues
• Ensure high Customer Satisfaction (CSAT) through effective service delivery
• Assist with plant online monitoring and customer registration
• Adhere to SOPs while conducting PMs and CMs
• Maintain and adhere to zero safety violations
• Good Solar Knowledge
• Basic Electrical & Structural Knowledge
• Should know how to ride 2wheeler
• Rooftop solar experience
• Basic computer knowledge
• Field work flexibility
• Effective communication skills
• Strong customer empathy
• Hygiene Grooming & Presentability
• Should be fluent in Hindi/English and/or the local language
• Good & Decent behaviour
• Punctuality maintained
• Seriousness in work
Travel Frequency• Daily Travel in Base city
• Driving License & Own 2wheeler is mandatory