Customer Support Executive - New
Job Description
Company Name:-Vyapar PVT LTD
Responsibility• Attend incoming customer calls and take appropriate action and ensure there are no escalations on the service provided.
• Should be able to answer calls timely ensuring adherence to the process standards.
• Follow up customer calls wherever is necessary
• Attend mandatory training sessions to stay updated on product or company policy changes
• Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input.
• Follow established processes and procedures to maintain service quality.
Core Responsibilities:Customer Support:● Assist users via phone, email, and chat, providing guidance on software usage, resolving basicissues, and ensuring a positive experience. Log customer concerns and follow up until resolved.Lead Generation:● Identify and qualify sales opportunities during support interactions, and reach out to potentialusers to introduce the software.
Desired Skills and Requirements:
• Exp : 0 (Fresher)
• Any Graduate
• Fresher ( Pass out 2024)
• Having accounting knowledge is a plus.
Languages : English & Hindi
Other Mandates: Office-based work and weekly 6 days work.
Benefits :
• Full-time job
• Incentive
• Mediclaim benefits (Self + Spouse + Children + Mother & Father)
• Attendance Incentive
NOTE : You can bring your friends along if looking for a job.
Company Website :
Address : GGR Towers 3, No 18/2B, Ambalipura, Sarjapur Main Rd, Bellandur, Bengaluru, Karnataka 560103
I have also attached the set of Aptitude Question Paper and also shared the Status Sheet where you need to update the hiring no. verses achievements for every batch.
Requirements
Department: Customer Support
Experience: 0
Posted: 2026-06-02T05:48:08.293Z