Engineering Manager - Consumer

The Remember Me - Consumer team is building Plaid’s next generation of direct-to-consumer products. Our mission is to help people feel more confident and secure in managing their financial lives through intuitive, high-trust experiences powered by Plaid’s network.

This team is developing a new consumer-facing security and bank account monitoring product focused on proactive fraud detection and financial account visibility. It represents an important step in expanding Plaid’s direct-to-consumer offerings. We are a small, fast-moving team focused on 0→1 development, owning the experience end-to-end from backend systems to user-facing flows.

As the TLM for the Consumer team, you will split your time between hands-on technical leadership and people management.

You will be accountable for the technical foundation of the product, leading the design and evolution of systems that monitor financial accounts and power user-facing experiences. You will drive key architectural decisions, raise engineering standards through design reviews and mentorship, and help the team balance rapid iteration with long-term system health.

At the same time, you will build and lead a strong engineering team. You will create clarity around goals, support individual growth, and hold a high bar for ownership and delivery. You will work closely with Product and Design to take complex, ambiguous problems and turn them into simple, trustworthy experiences for users.

Responsibilities
• Lead technical design and execution for consumer-facing security and monitoring systems.
• Own backend architecture, data flows, and identity and authentication integrations.
• Hire, manage, and develop a team of engineers.
• Maintain a high bar for security, reliability, and operational excellence.
• Partner cross-functionally to align product goals and technical strategy.
• Use data and experimentation to improve onboarding, engagement, and user value.

Qualifications
• 8+ years of experience in software engineering, with a proven track record of delivering successful projects.
• 2+ years of engineering management experience.
• Experience building consumer-facing productsStrong user empathy and ability to balance technical tradeoffs with product outcomes.
• Track record of building and growing high performing engineering teams (either as an engineer or a manager).
• Experience leading 0→1 product development.

Department: Engineering
Team: Engineering