Global Pricing Operations Senior Associate
Job Description
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
The GTM Insights & Deal Strategy team plays a critical role in shaping and executing Lyra’s Employer Solutions strategy, and we’re looking for a Global Pricing Operations Senior Associate to join the team. This role will require a balance of analytical and operational skills to help guide the company on driving scalable growth. This individual will act as a strategic bridge between Product, Sales, Finance, and Clinical Ops, ensuring our pricing models are competitive, scalable, and aligned with our mission to transform mental health care. This position is ideal for an individual looking for a dynamic role at a fast-growth startup.
Responsibilities
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Define Employer Solutions pricing strategy to optimize revenue growth, retention and profitability in partnership with Finance, Product, and GTM Leadership
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Analyze market data and synthesize feedback from customers to understand value drivers and competitive positioning, adapting strategy to meet evolving market demands
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Translate complex pricing models into simple, sellable structures, partnering with Product Marketing to lead internal enablement and external communication on pricing
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Partner with operational teams to ensure pricing strategy is scalable, advising on quoting tools, deal desk parameters, and downstream operational processes
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Serve as a core thought partner for Sales and Customer Success leadership, providing expert guidance on deal structuring for prospective and renewing employers
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Effectively manage towards deadlines and set expectations on timelines with cross-functional stakeholders
Qualifications
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Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines
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5+ years of experience in finance, consulting, business operations, or financial planning & analysis, preferably within SaaS or Healthcare
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Experience with forecasting, data analysis, and developing financial models to support business decisions, with advanced proficiency in Excel/Google Sheets
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Exceptional communication skills with the ability to distill complex financial data into clear narratives for GTM leadership and external clients
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Ability to tackle unstructured and undefined problems, taking ownership, and driving objectives to achieve the desired outcome
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Experience navigating cross-functional priorities between Clinical, Product, Legal, Finance, and Sales teams
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A proactive self-starter who can pivot quickly between high-level strategy and granular modeling
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Excellent organizational and time management skills, including the ability to prioritize and balance multiple deliverables with competing timelines in a dynamic environment
Preferred Qualifications
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Experience with Microsoft Excel and Google Suite
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Salesforce experience is a plus
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Experience with B2B or B2B2C products & solutions
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Background in healthcare or benefits strategy
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
Requirements
Department: Go-To-Market
Team: Sales Operations