Customer Success Consultant
Job Description
Customer Success Consultant – Dutch speaker
Amstelveen, Netherlands / Customer Success Team – Retailer Service - Netherlands
Salary: 48,700 EUR to 50,520 EUR gross per year, including holiday allowance and the 13th monthly payment. Placement within the range will depend on objective criteria including experience, skills, and internal equity considerations. We are committed to equal pay and pay transparency. Remuneration decisions are made using gender-neutral and objective criteria.
Why join us
• Own relationships with some of the Netherlands' most recognized retailers
• Work with market-leading consumer intelligence and data
• Flexible hybrid working (home & office)
• Explore various career paths within the NielsenIQ structure, both in the Netherlands and internationally, as you grow and advance in your role
• Collaborate with experts across an international organization
About this job
As a Customer Success Consultant, you will partner with leading retailers in the Netherlands, helping them make better business decisions through data, analytics and industry expertise.
You will combine relationship management, consulting and analytical problem-solving to help clients uncover opportunities, understand market trends and maximize the value they get from NielsenIQ insights.
This role is ideal for someone who enjoys working with customers, translating data into actionable recommendations, and making a measurable impact on client success.
Responsibilities
• Build trusted relationships with retail clients and become their strategic advisor
• Analyze market, category and shopper data to identify opportunities and risks
• Translate complex datasets into clear, actionable recommendations
• Deliver presentations and business reviews to client stakeholders
• Proactively identify opportunities to increase client value and satisfaction
• Collaborate with analytics, commercial and operational teams
• Support clients in using NIQ solutions to answer key business questions
A little bit about you
Who will thrive here
• Naturally curious about consumer behavior and retail trends
• Comfortable turning data into stories and recommendations
• Enjoys building relationships and influencing stakeholders
• Balances analytical thinking with commercial awareness
• Likes working in a fast-paced, client-focused environment
Requirements
• 2-5 years of experience in customer success, consulting, category management, insights, analytics or account management
• Strong analytical and problem-solving skills
• Excellent communication and presentation skills
• Fluency in Dutch and English
• Experience in FMCG, retail or market research is a pré
#LI-Hybrid #LI-HL1
Requirements
Function: General Business
Experience Level: Mid-Senior Level