Sr. Field Application Engineer

Key Responsibilites:

• Responsible for technical customer support and coordination. First point of technical contact for customers - provide technical feedback and solutions per product training material and published customer approved application notes and datasheets (TCDs). 
• Where necessary, work with Product Area Sensors (PAS), Product Area ICs (PAI), or Product Area Power Semiconductors (PAP) teams to request the appropriate information and communicate to customer. 
• Using application knowledge, assists customer in correctly designing in Bosch products. 
• Coordinates technical customer meetings with the appropriate Bosch team members, taking the lead to document the OPL when customer development lead is in the region.  
• Obtain customer's requirements and communicates them to the Bosch teams including Product Management. 
• Responsible for supporting customer quality issues related to samples provided during their development phase, prior to SOP. 
• Establish customer relationships by working closely with engineering teams. 
• Assist in pre-selling activities of components at customers by leading technical presentations, providing information and support. 
• Provide information on application specific customer trends, innovation, market, and competition. 
• Support development of local customer communication information (verbal and written) in native language. 
• Customer PPAP coordination and support as required 
• Assure customer technical satisfaction from the first engagement, through design-in phase and finally series production 
• Support sample warehouse coordination for components and development kits including testing and packaging of customer kits prior to delivery.

Function: Engineering
Experience Level: Mid-Senior Level