Field Team Manager
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Job Description
Leads and directs RMS Field Operations at a country or multi-country level. The DA Leader is responsible for the overall fiscal and operational performance of field operations team, Manages a team(s) of FTLs and their teams to execute all Retail Measurement Services data collection / acquisition activities and resources, conforming to and be fully compliant with global governance standards and guidelines, within assigned geography, ensuring predictable and committed results
• Lead and motivate the field organization to ensure the delivery of high quality, timely and validated data to clients, representatives of the markets from which it is collected.
• Coach and develop leaders and associates to build a pipeline of talent to support future needs of the organization.
• Effectively partner with local, regional and global stakeholders to ensure alignment of the Operational and Business strategy.
• Ensure FTL and the executives are provided with adequate resources to deliver business requirements for their assigned area.
• Plan and direct field operations to ensure the delivery of validated data to clients in a timely and efficient manner.
• Provide fiscal planning, budgeting, and overall financial management for the Collection Team in the markets.
• Drive productivity to achieve optimal organizational efficiency and meet plan commitments.
• Collaborate with other functions in determining and executing the Operations strategy for the market to meet the needs of the business.
• Recruit/Build a strong team of resources with diverse capabilities to achieve business needs and a high performing work environment continuously optimizing resource allocation, organization design and reporting models to deliver the business plan.
• Ensure the continuous delivery of quality and performance excellence in field collection operations.
• Ensure the evaluation of organizational performance via performance improvement programs and regular operating reviews.
• Play a leading role in developing and mentoring high performance individuals capable of assuming roles of increasing responsibility within and across the organization.
• Establish and maintain effective channels of communication, promoting a culture of collaboration and integration for end-to-end delivery.
• Ensure compliance with all applicable personnel and business practices, standards, and regulations.
Requirements
Function: General Business
Experience Level: Mid-Senior Level