Executive Assistant and Quality Assurance Officer
Radisson Hotel Group
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Job Description
a. Provide strategic administrative support to the General Manager by managing schedules, communications, and documentation to ensure smooth executive operations and timely decision-making
b. Monitor and analyze guest feedback, coordinate quality audits, and support brand compliance efforts to maintain high standards of guest satisfaction and operational excellence
c. Collaborate with Heads of Department on corrective actions, service recovery, and continuous improvement initiatives to drive long-term enhancements in guest experience and brand performance
Requirements
Function: Other
Experience Level: Mid-Senior Level