Advisory Solution Consultant - Data & Analytics
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Job Description
We are seeking an experienced and dynamic technical presale professional to join our team as an Advisory Solution Consultant focused on ServiceNow's Workflow Data Fabric & RaptorDB. This role is critical to shaping and delivering innovative, scalable data platform solutions for our customers. You will play a key role in defining and showcasing the technical vision for ServiceNow’s emerging data capabilities, with a strong emphasis on distributed databases, data integration, and advanced analytics, complemented by the broader ServiceNow ecosystem including NowAssist and Agentic AI.
Key Responsibilities
• Data Solution Evangelism: Serve as a key technical advisor and advocate for ServiceNow’s Workflow Data Fabric and RaptorDB, articulating the benefits and capabilities of data platforms and integrated data solutions to business and technical stakeholders.
• Database Architecture Advisory: Act as a trusted advisor to clients on how to architect, scale, and operate transactional and analytical workloads on RaptorDB. Provide guidance on distributed, multi-region, HA architectures, performance tuning, and data compliance best practices.
• Customer Engagement: Lead technical discovery sessions to identify customer needs, data integration challenges, and architectural gaps. Design and articulate innovative ServiceNow-based solutions aligned to business outcomes.
• PoC & Value Engineering: Build and deliver custom proof-of-concepts and proof-of-value solutions that demonstrate Workflow Data Fabric and RaptorDB’s technical strengths and business impact.
• Competitive Differentiation: Provide insights into the competitive data platform landscape, articulating trade-offs and positioning RaptorDB against alternatives.
• Solution Storytelling: Communicate complex technical solutions in clear and compelling ways to both technical and executive audiences. Align technical value to business priorities.
• Internal Enablement & Feedback: Collaborate with product and field enablement teams to share customer insights, influence roadmap, and contribute to reusable assets and learning materials.
• Sales Strategy Support: Actively support the presales lifecycle from qualification to close, including sizing, solution validation, and architecture workshops.
Requirements
Department: Sales
Function: Consulting
Experience Level: Not Applicable