Technician IV, Engineering (Data Management, System Support and Troubleshooting)
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Job Description
Summary of the Role:
As the Technician IV, Engineering – Data Management, System Support and Troubleshooting, you will be responsible for supporting and sustaining data analytics and monitoring solutions that enable accurate, timely, and reliable business reporting. This role plays a key part in maintaining dashboards and monitoring systems, ensuring data integrity and operational visibility across critical processes. Close collaboration with engineers, process owners, and stakeholders is essential to ensure that monitoring tools and reporting systems effectively meet business needs.
Key Responsibilities and Role Accountabilities:
• Maintain and support dashboards to ensure accurate and timely reporting.
• Update and sustain SAS and SQL programs used for data processing and reporting.
• Monitor data quality and ensure all monitoring dashboards and alerts are up to date.
• Troubleshoot and resolve data, dashboard, and system issues.
• Perform data validation and integrity checks to ensure reporting accuracy.
• Support automation and continuous improvement initiatives for monitoring and analytics solutions.
• Coordinate with engineers and stakeholders to address reporting and monitoring requirements.
Requirements
Function: Engineering
Experience Level: Associate