Credit Control Analyst
Job Description
About the role
Responsible for managing credit risk, collections, and query resolution across a key customer portfolio to support working capital optimisation. Drives process improvement initiatives, automation, and accurate reporting to enable strong team performance against monthly collection targets.
Key Responsibilities
This role operates on a hybrid work policy based at our Shared Service Centre in Cork, Ireland.
• Drive cross-functional dispute resolution workflows and root cause analysis with Sales and Customer Service, enforcing strict SLAs to prevent dispute escalation and minimise aged unallocated cash.
• Evaluate credit holds and execute autonomous order release decisions within designated delegated authority limits, balancing commercial urgency with credit risk exposure.
• Conduct periodic financial risk assessments and credit limit reviews for new and existing accounts using third-party risk data and financial statements, submitting recommendations for approval.
• Monitor account balances and enforce compliance with agreed credit limits and payment terms through strategic stakeholder engagement.
• Monitor and resolve unallocated cash and unapplied receipts promptly to ensure customer sub-ledgers accurately reflect real-time exposure.
Requirements
Department: Finance and Accounting
Function: Finance
Experience Level: Associate