Associate, Strategic Insights and Analytics

Get to Know the Team

The Fulfilment and Demand team oversees and grows the Singapore Mobility business (JustGrab, GrabCar, GrabCar Premium etc.). This includes implementing strategy around demand (passengers), supply (driver-partners), pricing & marketplace, while also undertaking product rollouts and special projects.

Projects managed by the team often involve creative problem-solving, analysis using large data sets and deriving insights to create high-impact solutions.

Get to Know the Role

This job reports onsite at Singapore Grab Office and reports into the Manager, Fulfilment & Demand, Transport.

You will be working onsite at the Grab One North Office

The Critical Tasks You Will Perform

• Use both strategic and analytics toolkits to deliver data-driven business insights and recommendations to stakeholders to act upon (e.g. customer segmentation and strategy, demand / supply strategy, channel strategy)
• Perform analysis of marketplace issues (e.g. demand, supply, pricing) to improve for business objectives (e.g. revenue / profit growth, service health)
• Support on special projects end-to-end involving skills such as problem structuring, analysis, project management, communication & stakeholder management
• Work in a team to solve business-critical issues through rigorous analysis, big picture thinking with consideration for operational detail
• Execute on initiatives with attention to cross-functional requirements including operations, marketing / comms, driver-partner relations, regulatory compliance etc.
• Collaborate with teams across multiple functionalities including Product, Regional strategy, Partner Operations and marketing to execute on high-impact initiatives

Function: Strategy/Planning
Experience Level: Associate