Event Operations Coordinator
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Job Description
This role is based in our 24 York Street office.
Position purpose
The Event Operations Coordinator assists with the detailed planning and safe on-site delivery of Australian International Boat Show (AIBS). The role supports the operational systems, documentation, exhibitor and contractor communication, site activity and compliance processes that turn the event plan into a functioning show.
The position is both hands-on and administrative. It requires a methodical person who can work accurately in the office, communicate confidently with exhibitors and contractors, and remain calm and practical in a busy event environment.
Key responsibilities
• Assist with office-based operational planning, schedules, processes and documentation for AIBS and associated functions.
• Communicate with exhibitors and contractors regarding event-space options, bookings, operational requirements, deadlines and orders.
• Prepare, maintain and update work health and safety plans, risk documentation, contractor records, inductions, incident records and other compliance material.
• Attend and contribute to site meetings, inspections, supplier meetings, venue briefings and operational reviews.
• Support floor plan, marina plan, access, logistics, traffic, build, signage, utilities, security, cleaning, emergency and dismantling coordination as allocated.
• Assist with event orders, service schedules, permits, credentials, equipment and contractor deliverables.
• Deliver allocated operational functions on site in accordance with the approved operational plan.
• Monitor and support adherence to WHS policies, procedures and site rules, escalating unsafe activity or non-compliance promptly.
• Respond to exhibitor enquiries and requests within agreed service timeframes, provide accurate guidance and track matters to completion.
• Guide and direct visitors through formal information-desk, accreditation, meet-and-greet or wayfinding duties when required.
• Maintain clear operational records, checklists, contact lists, handover notes and post-event findings.
• Assist with operational debriefs and continuous improvement for subsequent event cycles.
• Undertake other reasonable duties supporting Informa functions and event delivery.
Requirements
Function: Other
Experience Level: Associate