Customer Operations Intern
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Job Description
Fall Part Time Internship (20 hours)
Hybrid
We are seeking a motivated and detail-oriented intern to assist our Inside Sales and Customer Service teams. This role will provide hands-on experience in sales operations, data analytics, and customer support processes. The intern will play a key role in managing the sales funnel, maintaining reporting tools, and supporting various operational tasks that drive business efficiency.
Key Responsibilities
• Sales Funnel Management:• Assist in tracking and updating leads, opportunities, and pipeline stages.
• Support data integrity and timely updates in CRM systems.
• Power BI Reporting:• Utilize dashboards for sales and customer service performance.
• Analyze data trends and prepare summary reports for leadership.
• Consignment Reconciliation:• Support inventory tracking and reconciliation of consignment stock.
• Collaborate with finance and operations teams to ensure accuracy.
• Sample Management:• Coordinate sample requests and help maintain sample inventory records.
• Ensure timely delivery and proper documentation of samples.
• PCN (Product Change Notification) Tracking:• Monitor and update PCN logs.
• Communicate changes to relevant stakeholders and ensure compliance with processes.
Requirements
Function: Engineering
Experience Level: Not Applicable