Pre-Sales Enablement Specialist

Does the idea of working for an established company with a start-up culture excite you? Is being on a diverse team with a focus on work life balance important to you? Are you a self-starter eager to make a name for yourself in a fast growing company that rewards good ideas? If you answered yes to these questions, NielsenIQ may be the company for you.   

NielsenIQ is seeking a talented Pre-Sales Enablement Specialist to play a key role in enabling sellers to be more efficient and stay focused on winning business. Reporting to Pre-Sales Enablement Manager or Director, this role will work with cross functional teams (Sales, Marketing, Product Marketing, Product, Customer Success) to identify and manage the right mix of tools and processes to move opportunities to close faster. 

An ideal candidate is a proactive, deadline driven task manager with an eye for process improvement and establishing new processes. You are motivated by making an impact on your workplace and thrive on recognizing a challenge, implementing a solution, monitoring success and continuously thinking outside the box to optimize new or existing processes. You have desire to help sellers succeed and your team members develop.  Must be passionate about ensuring a positive customer experience and understand how to personalize messaging to ensure buyers have the right information at the right time to make decisions quickly and confidently.  The ideal candidate is detail oriented with excellent communication, active listening and time management skills with familiarity with the sales process. 

Job Description 

• Successfully manage and execute independent Pre-Sales activities to priority business group(s) and accommodating non-primary teams where applicable. 

• Become familiar in all critical support areas bound by SLA coverage, working as a cross-functional business partner being able to accommodate various account-based non-specialty requests for multiple business verticals. 

• Engage with pilot program opportunities where/when applicable to evangelize the Pre-Sales Enablement team offerings to unsupported teams. 

• Become an SME in specific Pre-Sales Enablement team offering(s) and NielsenIQ product/solution(s). 

• Serve as an expert on internal sales processes and CRM utilization to guide sellers on best practices and ensure adherence. Work to become proficient in all RMS services (Discover, Byzzer, Data Analysis) and stay up-to-date on best practices using the tools effectively. 

• Effectively manage day-to-day tasks to ensure opportunities progress to close won quickly as possible through efficient time management and prioritization and process improvement or development; including assisting with pitches, pricing, proposals and contract and coordinating with cross functional team members as applicable to ensure a stellar customer experience (includes Post-Sales, Marketing, Product Marketing, Product, Finance, Delivery and Finance). 

• Partner with Marketing and CS to create content, engage with top of funnel campaigns as applicable. Adapt existing content (including but not limited to pitch decks, proposals, email templates) based on sales insight, persona and segment. 

• Effectively manage numerous requests concurrently and on deadline; includes managing expectations, developing solution ideas, and escalating delays to leader in timely manner. 

• Utilize reports to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities, highly skilled at leveraging CRM for pricing, contracting, and process efficiency and project tracking. Work to become a Pre-Sales SME with Revenue Intelligence for BI reporting and forecasting. 

• Proactively identify opportunities to improve the sales process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency across the sales cycle. 

• Support product releases by gaining an understanding of new products / features, serve as a knowledge resource for sellers and provide timely feedback to Product Marketing/Marketing on information requested by both sellers and clients.

Function: General Business
Experience Level: Mid-Senior Level