Senior Business Analyst

Key responsibilities

Business discovery and requirements

• Act as the principal Business Analyst partner for assigned EP streams, working directly with Tech Leads, business sponsors, subject matter experts, and users throughout the delivery lifecycle.
• Identify operational pain points, user needs, process gaps, improvement opportunities, and use cases that warrant assessment.
• Plan and facilitate interviews, discovery sessions, and workshops that clarify current processes, business rules, constraints, desired outcomes, and affected users.
• Analyze incomplete or conflicting inputs, identify gaps and assumptions, and turn them into a clear problem statement and agreed scope.
• Produce fit-for-purpose analysis artifacts such as process maps, user journeys, functional and nonfunctional requirements, user stories, acceptance criteria, and decision records.
• Trace requirements from the original business need through design, delivery, validation, and release, keeping changes and open questions visible.
• Manage requirement changes and clarify their implications for scope, users, dependencies, controls, and expected outcomes.
Use case assessment and validation

• Define the business value, target users, expected outcomes, scope, assumptions, dependencies, risks, and success measures for each use case.
• Challenge unclear requests and solution-led assumptions constructively, helping stakeholders distinguishthe underlying need from a preferred implementation.
• Give Tech Leads the business context and stakeholder access needed to assess feasibility, solution options, and delivery implications.
• Coordinate business review of requirements, prototypes, proofs of concept, and delivered capabilities at the appropriate points in the lifecycle.
• Confirm that acceptance criteria and validation evidence address the original problem and agreed outcomes, escalating material gaps or changes.
Stakeholder partnership

• Build effective working relationships with business sponsors, users, subject matter experts, Tech Leads, product and delivery partners, and relevant control functions.
• Set clear expectations for stakeholder participation, decisions, approvals, and validation activities.
• Facilitate discussions where needs or requirements conflict, document the outcome, and escalate unresolved decisions with clear options and implications.
• Support adoption and outcome reviews by ensuring affected users understand the change and business sponsors can assess whether the intended need was met.
Stream status support

• Help the EP Owner maintain a concise, current view of each stream, including overall status, key milestones, blockers, risks, dependencies, decisions, and next actions.
• Collect and verify updates with stream owners, focusing leadership attention on material changes and items that need a decision or intervention.

Function: General Business
Experience Level: Mid-Senior Level