Sr. Staff, SRE Platforms
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Job Description
Join us to build the next generation of cloud-native reliability, release, and test platforms that enable engineering excellence, developer productivity, and high-confidence ServiceNow releases through automation, observability, and AI-driven operations.
What you will do in this role:
• Build and operate cloud-native engineering platforms for software validation, release qualification, and operational readiness.
• Design production-like release and test environments that improve release confidence and deployment readiness.
• Develop automated quality gates to assess release health, operational risk, and production readiness.
• Integrate automated testing, observability, reliability signals, and deployment intelligence into CI/CD pipelines.
• Build reusable test frameworks, self-service environments, test data, mock services, and developer productivity tooling.
• Advance shift-left engineering through automated validation, continuous verification, and quality gates.
• Automate failure detection, policy validation, deployment verification, security checks, and reliability assessments.
• Lead Kubernetes-based platform evolution for scalable test infrastructure, release automation, and developer self-service.
• Resolve recurring infrastructure issues through sustainable software, systems, and networking solutions.
• Partner with engineering teams on design reviews, architecture standards, and automation-first reliability practices.
Requirements
Department: Engineering, Infrastructure and Operations
Function: Information Technology
Experience Level: Mid-Senior Level