CS Lead Vietnam Consumer Insights & Brand

You will be at the forefront of driving us into a next-generation consumer insights business focusing on how we leverage passive measurement and cutting edge analytics.  

You will be working with Vietnam’s biggest and best manufacturers, retailers and service providers to implement our ‘experience’ strategy. 

You will work across brand, customer experience and shopper to get a full 360° view of the consumer with a focus on analytics that will show you the future instead of looking in the rear-view mirror.

RESPONSIBILITIES 

As the leader of the Vietnam Consumer Insights team and part of the NielsenIQ Vietnam Leadership team, you will be the driving force in leading our team to promote, develop, grow and deliver our best in class analytics and laying the foundations for future business growth. We will arm you with the best in market capabilities as well as access to our full range of data and analytics solutions. Whilst we love surveys, we also have plenty of other data to quench your curiosity and wow your clients. Your roles and responsibilities include: 

• Leading our team of Consumer Insights experts for our Vietnam markets with a clear grasp of business issues and business development skills 

• Identifying and driving new business to answer clients' business needs 

• Leading the transformation to a Next Generation Consumer Insights business 

• Acting as a true consultant for our clients, finding opportunities to help our clients grow their business 

• Driving client satisfaction by providing insights and actionable recommendations during presentations or business reviews and also by providing value-added analyses and response to special requests. 

• Building and maintaining ongoing relationships with the identified key persons within our clients’ organisations

Function: General Business
Experience Level: Mid-Senior Level