Principal Solution Consultant

You will lead the sales and technical adoption of the Experian Ascend Platform. Working with banks and other lenders, you will develop tailored solutions, lead complex SaaS opportunities, and strengthen pre-sales capabilities.

This is a senior individual contributor role reporting to the General Manager. You will collaborate across the business and have no direct reports.

What you'll be doing

• Develop the Malaysian pre-sales practice and go-to-market approach by creating practical frameworks, reusable resources, use-case-led methodologies and locally relevant sales materials. Partner with Sales, Marketing and regional leaders to identify opportunities, structure complex deals and launch targeted outbound campaigns across banking and alternative lending.
• Lead executive-level, consultative sales engagements with C-suite leaders, bank boards and procurement committees across Tier 1 and Tier 2 Malaysian banks and non-financial lenders. Assess clients' operating models and transformation priorities, originate and progress opportunities before and during formal RFP processes, and develop evidence-based business cases that demonstrate financial, operational and strategic outcomes.
• Position the end-to-end capabilities of the Experian Ascend Platform across data, analytics, credit-risk modelling, model deployment, data management and decisioning. Apply a consultative “land and expand” approach to design SaaS solutions that modernise the credit lifecycle, support operational transformation and help clients bring new capabilities to market.
• Lead complex solution design and technical engagement by facilitating client workshops, demonstrations and solution discussions with client teams and Experian specialists. Develop tailored solutions encompassing Python or R modelling, automated ModelOps deployment, real-time decision engines and native generative AI capabilities, supported by technical proposals, architecture blueprints, data-flow diagrams and RFP or RFI responses.
• Connect market needs with product and process improvements by translating Malaysian market trends, relevant Bank Negara Malaysia regulatory developments and evolving lender requirements into platform-roadmap insights. Conduct business-process assessments to identify operational bottlenecks and recommend practical improvements for financial and non-financial lenders.

Department: Customer Service
Function: Consulting
Experience Level: Mid-Senior Level