Fleet Management Assistant Manager
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Job Description
Get to Know the Team
Grab Rental Bali is an integral part of the Grab ecosystem. It manages our rental fleets across Bali. These fleets range from internal combustion engine (ICE) vehicles to eco-friendly Electric Vehicles (EVs) and include both 2-wheel (2W) and 4-wheel (4W) options.
We are dedicated to empowering our Driver-Partners. We provide them with equal access to safe, reliable, and high-quality vehicles. Additionally, we create exceptional travel experiences for everyone, from local residents to global visitors across Bali.
Get to Know the Role
The Fleet lead will oversee the availability, safety, quality, utilization, and operational readiness vehicle 2W and 4W.
The role is critical to ensure vehicle are ready for deployment and rental. The vehicle must be properly maintained and safety operated, repaired and returned to service within target timelines. The role also involves effectively utilizing the vehicle to maximize rental revenue. Finally, the role requires managing consistently across pools, checkpoint, workshop, and vendor.
Reporting to the Manager, you will be based onsite in our Bali Pool.
The Critical Tasks You Will Perform
• Monitor handover, deployment, unit status, pool operation, and fleet allocation.
• Conduct physical inspection, enforce quality control standards, and ensure units meet safety and operational requirements.
• Manage preventive maintenance, repair progress, turnaround time, and escalation of delayed cases.
• Coordinate with workshops, vendors, drivers, checkpoint team, and pool operations.
• Monitor fleet utilization, idle units, idle units, repair cost, and operational efficiency, implement corrective actions where needs.
• Maintain fleet dashboards, operating standards, issue tracking, and regular performance reporting.
Requirements
Function: Customer Service
Experience Level: Associate