Merchant Acquisition Lead

Get to Know the Role

We are seeking a strategic and results-driven Merchant Acquisition Lead to join our organization in Jakarta, Indonesia. In this pivotal role, you will lead the merchant acquisition strategy and drive business growth by building and managing a high-performing team. You will be responsible for identifying, recruiting, and onboarding new merchants while establishing strong partnerships that expand our market presence across the region. This position offers the opportunity to shape our merchant ecosystem and make a significant impact on our organization's growth trajectory.

The Critical Tasks You Will Perform

• Develop and execute merchant acquisition strategies aligned with business goals and opportunities in Indonesia and Southeast Asia.
• Lead and mentor acquisition specialists, setting targets and ensuring accountability.
• Identify high-potential merchants through market research and analysis.
• Negotiate mutually beneficial partnership agreements.
• Oversee onboarding to ensure a smooth merchant experience.
• Track KPIs, including acquisition costs, conversion rates, and merchant lifetime value.
• Build relationships with key merchant partners and serve as their primary contact.
• Collaborate with Product, Operations, and Finance to improve merchant support and acquisition processes.
• Report on performance, pipeline, market trends, and strategic recommendations to senior leadership.
• Implement process improvements to increase team efficiency and acquisition effectiveness.

Function: Sales
Experience Level: Associate