Senior Data Operations Analyst - Stat Ops

The Senior Statistical Operations Analyst is responsible for executing statistical operations processes with accuracy, quality, and timeliness. The role supports the delivery of client and market reporting by performing production activities, monitoring quality, resolving operational issues, and collaborating with cross-functional teams. The individual serves as a key contributor in day-to-day operations, ensuring adherence to established processes while building strong stakeholder relationships and supporting continuous improvement initiatives.

Key Responsibilities

Production & Quality Execution:

· Execute assigned production and reporting processes accurately and within defined timelines.

· Ensure high-quality data delivery through adherence to standard operating procedures and quality controls.

· Perform validation checks, investigate data discrepancies, and support timely resolution of production issues.

· Monitor production milestones and proactively escalate risks that may impact quality or delivery timelines.

· Contribute to achieving operational KPIs related to timeliness, quality, and productivity.

· Support recurring production cycles while identifying opportunities to improve efficiency and reduce manual effort.

Process Compliance & Continuous Improvement:

· Follow established methodologies, guidelines, and governance standards.

· Maintain process documentation and support updates when process changes occur.

· Participate in process improvement and automation initiatives led by senior team members.

· Apply best practices and recommend practical enhancements to improve workflow effectiveness.

· Ensure compliance with data quality and operational standards.

Issue Resolution & Problem Solving:

· Identify, investigate, and resolve routine operational and data-related issues.

· Conduct preliminary root cause analysis and collaborate with senior team members on complex issues.

· Escalate critical risks and exceptions appropriately while ensuring timely follow-up.

· Track issue resolution progress and communicate updates to relevant stakeholders.

Stakeholder & Client Support:

· Coordinate with Client Operations, Data Operations, Global Operations, and other internal teams to ensure smooth execution of deliverables.

· Respond to stakeholder queries in a professional and timely manner.

· Support client-related requests and data investigations under guidance from senior team members.

· Maintain effective communication with onshore and offshore stakeholders regarding project status, risks, and delivery updates.

· Build collaborative working relationships across functions and geographies.

Learning & Capability Development:

· Develop expertise in NIQ methodologies, systems, tools, and operational processes.

· Continuously enhance analytical, technical, and business knowledge relevant to the role.

· Actively participate in training sessions and knowledge-sharing activities.

· Support onboarding and knowledge transfer activities for new team members when required.

Function: General Business
Experience Level: Mid-Senior Level