Chief of Staff

Role Purpose

We are looking for an exceptional Chief of Staff / Executive Operator to work directly with our CEO across multiple businesses and strategic initiatives.This is not a traditional administrative or project management role. We need a highly proactive, resourceful operator who can take ideas, priorities, and problems and turn them into completed outcomes with minimal oversight.You will serve as an extension of the CEO, helping drive execution, eliminate operational friction, and ensure important commitments don't get lost between meetings, teams, and business units.The ideal candidate is a builder and problem-solver who thrives in ambiguity, embraces technology and AI, and takes pride in making things happen.Your mission: Make sure more important things get done without the CEO having to manage them.
Office of the CEO | E2MLocation: Ahmedabad, India (Hybrid / Office-Based)Reports To: Group CEOSchedule: Full-time, with regular overlap with US Mountain Time
Key Responsibilities

1. Executive Operations & CEO Leverage

• Own and maintain a centralized system for tracking the CEO's priorities, commitments, follow-ups, and outstanding decisions.
• Proactively manage executive workflows, meeting preparation, communications, and follow-through.
• Prepare concise daily executive briefings highlighting priorities, decisions, deadlines, and potential issues.
• Identify work that can be eliminated, delegated, automated, or independently completed.
• Protect the CEO's time by minimizing unnecessary meetings, interruptions, and administrative activities.
• Coordinate with internal and external stakeholders to move work forward without requiring constant direction.

2. Independent Project Execution

• Take ambiguous ideas and business objectives and independently turn them into actionable projects and completed deliverables.
• Own special projects from initial concept through implementation.
• Coordinate resources across E2M, DOT, and other business units as appropriate.
• Anticipate roadblocks, solve problems, and proactively maintain momentum.
• Research opportunities, evaluate solutions, and make practical recommendations.
• Deliver working solutions, not just plans, presentations, or documentation.

3. Process Improvement, AI & Automation

• Identify repetitive tasks, operational bottlenecks, and inefficient workflows.
• Design and implement simple, practical solutions that reduce manual work and complexity.
• Leverage AI tools, agents, and automations to improve the CEO's effectiveness.
• Work closely with E2M's AI and technical teams to implement more advanced workflows where needed.
• Develop systems for managing routine executive processes such as NDA requests, approvals, follow-ups, and information gathering.
• Prioritize simplicity, adoption, and measurable outcomes over unnecessary process documentation.

4. Leadership Accountability & Business Execution

• Support Weekly Business Reviews (WBRs), Monthly Business Reviews (MBRs), and executive operating rhythms.
• Track strategic priorities, commitments, and cross-functional initiatives.
• Proactively follow up with stakeholders, identify delays, and help remove blockers.
• Synthesize business intelligence, KPIs, and financial information into concise, actionable insights.
• Ensure leadership discussions translate into clear ownership, action, and measurable progress.
• Escalate risks and decisions appropriately without becoming an unnecessary layer of management.

5. Strategic Initiatives & CEO Representation

• Support growth initiatives, strategic partnerships, business development, and special projects.
• Independently advance opportunities between CEO interactions.
• Prepare business cases, research, recommendations, and decision-ready summaries.
• Represent the CEO's priorities in appropriate internal discussions.
• Build effective working relationships with leadership teams in India and North America.
• Exercise sound judgment, discretion, and appropriate decision-making authority.

Outcomes & Measures of Success

Success in this role will be measured primarily by outcomes, not activity.CEO Leverage• Measurable reduction in time spent by the CEO on administrative work, coordination, and follow-up.
• Reliable visibility into priorities, commitments, and pending decisions.
• Fewer operational issues requiring direct CEO involvement.
Independent Execution• Multiple important initiatives completed with limited CEO intervention.
• Consistent follow-through on commitments and deadlines.
• Demonstrated ability to move projects forward without waiting for direction.
Operational Improvement• Recurring workflows simplified, automated, or eliminated.
• Tangible reductions in manual effort and operational friction.
• Practical solutions that are adopted and maintained without unnecessary bureaucracy.
Leadership Effectiveness• Critical commitments consistently tracked and completed.
• Clear, concise executive briefings and business updates.
• Strong coordination across teams without duplicating existing leadership responsibilities.

Required Competencies

Extreme Ownership: Takes responsibility for results and sees things through to completion.Proactive Execution: Identifies what needs to happen and acts without waiting for instructions.Bias for Action: Prefers implementing a practical solution over prolonged analysis or planning.Resourcefulness: Can independently research, troubleshoot, build, and solve unfamiliar problems.Simplification: Naturally looks for ways to eliminate complexity and unnecessary work.Business Judgment: Understands priorities, makes thoughtful decisions, and knows when to escalate.Exceptional Follow-Through: Nothing important gets lost, forgotten, or left unresolved.AI & Technical Fluency: Actively uses AI, automation, and productivity tools to increase efficiency and execution capacity.Executive Communication: Communicates clearly and concisely with senior stakeholders, particularly in a distributed international environment.Adaptability: Comfortable switching between tactical execution and strategic initiatives.

Ideal Candidate Profile

• 5+ years of relevant experience in business operations, executive operations, project execution, entrepreneurship, or a Chief of Staff capacity.
• Demonstrated experience independently delivering business projects and solving operational problems.
• Strong written and spoken English, with the ability to communicate effectively with US-based executives.
• Experience working with international teams, preferably US-based organizations.
• High proficiency with Google Workspace, Slack, and modern productivity tools.
• Hands-on experience using AI tools such as ChatGPT or Claude.
• Familiarity with workflow automation platforms such as Zapier or n8n is highly desirable.
• Strong analytical skills and financial/business literacy.
• High discretion and comfort handling confidential business information.
• Comfortable working with regular US Mountain Time overlap.
Previous experience as a founder, operations leader, senior executive assistant, or Chief of Staff is valuable, but demonstrated independent execution is more important than job title.

How We Work

We value people who take initiative, solve problems, and deliver results.Our operating principles for this role are straightforward:• Own the outcome, not just the task.
• Solve problems before escalating them.
• Build the solution instead of just documenting the problem.
• Keep things simple.
• Close the loop on every commitment.
• Protect the CEO's time and attention.
• Move forward without waiting for perfect instructions.

This role requires someone who is comfortable with ambiguity, trusted to make decisions within established boundaries, and energized by turning complex business challenges into simple, completed solutions.
We are looking for a doer who thinks, not a thinker who occasionally does.

Department: Operations
Experience: 5 - 8 Years
Posted: 2026-10-23T06:15:58.357Z