Admin Specialist - Shaw, Mandaluyong
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Job Description
• Operations: Functional Deliverables and Standard Operating Procedures
a.1 Key administrative tasks
• Handle the management of the following:
• Housekeeping
• Transportation
• Accommodation – hotel (Provincial Sites) and staff house
• Cafeteria Concessionaires
• Requisitions for Purchasing
• Supplies Inventory
• Mobile Phones
• Asset Management
• Meeting Room Reservation
• BCP Logistics
a.2 Compliance to standard operating procedures, policies and deliverables
• Ensure compliance to standard procedures and policies in the delivery of services to internal and external clients
• Provide support to the compliance to Health and Safety Standards
• Maintain various trackers for the key functions and ensure regular updating of the same
• Maintain proper filing of papers and documents
• Undertake other clerical works as the need arises
a.3 iSmart Ticketing System
• Attend to raised tickets in Altiris and close them within the agreed SLA
• Monitor the queue of their respective Facility to avoid aging for tickets
• Provide feedback to the requesting parties on the status of their request if further details or approvals are needed
• Customer Service: Internal and External Clients
• Internal Clients Requirements
• Facilitate requests for Team Building Activities
• Handle the requisition for purchasing creation in PeopleSoft for various program/department requirements
• Receive delivery of goods and services for program incentives
• Handle the distribution of goods and services for program incentives and team building requirements
• Attend to various requests of the programs/departments such as printing services, meeting room reservation, transportation services, client visits logistics, etc.
• Ensure proper manning of the telephone to address request and queries of the programs
• b.2 External clients – vendors, lessors and concessionaires
• Coordinate with vendors on the delivery of PO’d goods and services and other concerns such as payment status
• Coordinate with lessors for staff houses for any concerns and issues pertaining to the staff house
• Coordinate with the concessionaires, together with the Cafeteria Committee on various concerns and issues pertaining to the management of the pantry
• Training and Development
C.1 Attendance to training and various skills enhancement/development activities
Requirements
Function: Engineering
Experience Level: Entry Level