Senior Infrastructure Business Operations Analyst

Team Infrastructure Business Engineering (IBE) – Procurement Operations

Elevator Pitch Infrastructure Business Engineering (IBE) Procurement Operations enables LinkedIn’s global Engineering Infrastructure through efficient, compliant, and scalable procurement processes. The team manages end-to-end procurement operations, supplier and spend processes, systems integration, and operational insights across infrastructure portfolios. We are continuously evolving our processes and leveraging automation and AI to improve efficiency, strengthen controls, and support LinkedIn’s growing infrastructure needs.

Impact The team ensures reliable and efficient procurement operations for LinkedIn’s global data center and Engineering Infrastructure requirements. By driving effective purchase requisition and purchase order processing, spend visibility, compliance, and supplier coordination, we help maintain operational continuity and financial governance. The team also leads process improvements, system migrations, reporting, and automation initiatives to reduce manual effort, improve data quality, and implement scalable procurement solutions. Backfilling this role is important to maintain business continuity, manage increasing operational complexity, and deliver ongoing transformation initiatives without compromising service quality.

Exciting Work and Problems to Solve

• Procurement transformation: Streamline end-to-end procurement workflows across Coupa, ZIP, Sentry, and other enterprise systems.

• Commodity Management and DC Supply Chain Support: Align procurement strategies, supplier engagement, and purchasing support with data center supply chain requirements and infrastructure priorities.

• AI and automation: Partner with Engineering and technology teams to define business requirements, validate automation logic, test solutions, and improve workflows using AI-enabled capabilities.

• Operational excellence: Reduce manual interventions, resolve recurring issues, and improve turnaround times.

• Systems integration and data quality: Improve workflow consistency, data accuracy, reporting, and integration across procurement platforms.

• Compliance and governance: Strengthen procurement controls, spend visibility, and adherence to established business processes.

• Scalable global operations: Develop sustainable processes that support evolving Engineering Infrastructure needs.

Responsibilities

• Intake Management: Manage procurement requests, validate intake details, prioritize requests, and ensure adherence to procurement policies and SLAs.

• PR Creation: Create accurate purchase requisitions (PRs) in procurement systems, ensuring correct financial coding, supporting documentation, and approval workflows.

• PO Follow-up: Track PO creation and approvals, proactively resolve bottlenecks, and ensure timely PO issuance.

• Delivery Follow-up: Monitor supplier deliveries and service milestones, coordinate with stakeholders, and address delays or fulfillment issues.

• Invoice Approvals: Validate invoices against POs, contracts, and delivery confirmations; coordinate approvals and resolve invoice discrepancies.

• Contract Commitment Management: Track contractual commitments, renewal timelines, and spend obligations to ensure accurate records and timely action.

• Reporting & Insights: Maintain operational dashboards, track SLAs and KPIs, and provide insights into procurement performance and bottlenecks.

• Process Enhancements & Continuous Learning: Identify process improvement and automation opportunities, leverage AI tools where applicable, and build procurement, systems, and analytical skills.

Department: Engineering
Experience Level: Mid-Senior Level