Security Supervisor
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Job Description
• Supervise daily security operations to ensure the safety and security of guests, Heartists, visitors, and hotel property.
• Monitor hotel premises, including guest areas, public spaces, and back-of-house areas, to ensure compliance with security procedures.
• Conduct regular patrols and monitor CCTV systems to identify and address potential security risks.
• Respond promptly and professionally to security incidents, emergencies, and guest concerns.
• Ensure compliance with hotel security policies, emergency procedures, and health and safety regulations.
• Prepare incident reports, maintain accurate security records, and report any suspicious activities to the appropriate management.
• Train, coach, and guide security team members to maintain high standards of professionalism and operational efficiency.
• Coordinate with Front Office, Housekeeping, Engineering, and other departments to ensure effective communication and a safe hotel environment.
• Support emergency response procedures, fire safety drills, and crisis management activities.
• Promote a culture of vigilance, teamwork, and service excellence while upholding the hotel's standards and values.
Requirements
Function: Other
Experience Level: Not Applicable