Sr Software Engineer

About the Team

The API Authentication team within Platform Security Engineering builds the security foundation that ensures every application, integration, mobile device, and AI agent connecting to ServiceNow can securely establish its identity. The team owns critical authentication capabilities including OAuth, OpenID Connect, API access policies, and mobile sign-in. As ServiceNow expands its AI capabilities, a key focus is enabling secure and trusted access for AI agents, making authentication seamless for users while keeping the platform protected.

What you get to do in this role:

• Design and develop scalable, maintainable, and reusable software components with a strong emphasis on performance and reliability.
• Collaborate with product managers to translate requirements into well-architected solutions, owning features from design through delivery
• Build intuitive and extensible user experiences using modern UI frameworks, ensuring flexibility for customer-specific needs.
• Contribute to the design and implementation of new products and features while enhancing existing product capabilities.
• Integrate automated testing into development workflows to ensure consistent quality across releases.
• Participate in design and code reviews ensuring best practices in performance, maintainability, and testability.
• Develop comprehensive test strategies covering functional, regression, integration and performance aspects
• Foster a culture of continuous learning and improvement by sharing best practices in engineering and quality.
• Promote a culture of engineering craftsmanship, knowledge-sharing, and thoughtful quality practices across the team.

Department: Engineering, Infrastructure and Operations
Function: Engineering
Experience Level: Not Applicable