CRM Account Executive – Hitech & Media

As a member of our CRM Sales team, you will play a key role in our future success. CRM & Industry Solutions is a rapidly growing focus area for ServiceNow, and you will help drive that growth with support from the business unit and executive team. 

ServiceNow is seeking a CRM Account Executive who is a customer-facing domain expert and creates innovative business solutions with our customers in the high tech and media sector. You will oversee market success for ServiceNow’s CRM & Industry solutions. These products are built on our industry-aligned, market-leading Service Management platform and give enterprises a single source of truth, so processes run on consistent information. 

What you will do: 

• The CRM Account Executive builds client relationships while meeting quarterly and annual sales quotas in an assigned territory. 
• Develop a sales strategy for your territory, including a target prospect list and regional sales plan 
• Arrange and lead initial executive and CxO discussions and positioning meetings, working closely with your Solution Consulting counterpart to deliver “art of the possible” demonstrations of ServiceNow’s CRM solutions 
• Manage the sales process through to opportunity close 
• Manage ongoing accounts to ensure customer satisfaction and identify additional revenue opportunities 
• Support regional ServiceNow partner channels to deliver an effective customer experience 
• Use internal tools to manage leads and produce accurate forecasts, territory plans, and goals 
• Research prospects and accounts using CRM data, social media, search engines, and AI tools 
• Occasional travel for training or meetings may be required 
How you work: 

You are a go-getter and a hunter who creates opportunity rather than waiting for it. You are comfortable picking up the phone to open doors, and you bring original ideas and a clear point of view to every account. You are a creator, not an aggregator: you build the pipeline and the strategy yourself.

Department: Sales
Experience Level: Not Applicable