MID-LEVEL EDI B2B SUPPORT ANALYST
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Job Description
• • Provide technical expertise and consulting support for Electronic Data Interchange (EDI) and other B2B communication processes.
Ensure business continuity and high-quality service for both internal stakeholders and external trading partners.
• Key Responsibilities:• Act as the primary point of contact for B2B customers, suppliers, and Bosch plants, ensuring support and stability of EDI processes.
• Provide technical support, perform testing, monitor integrations, and manage Trading Partners.
• Manage data interfaces, identify and resolve incidents, and ensure operational continuity.
• Create and maintain documentation, procedures, training materials, and guidelines related to EDI processes.
• Deliver training and provide support to suppliers and business partners through multiple service channels.
• Collaborate with global teams, supporting projects, go-live activities, and continuous improvement initiatives.
• Contribute to innovation, process automation, and the adoption of Artificial Intelligence solutions, with a strong focus on service excellence and customer satisfaction.
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Requirements
Function: Information Technology
Experience Level: Not Applicable