Senior Product Manager, WMS - Softeon
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Job Description
You'll own the roadmap for our flagship WMS and join a Product Management team we're actively expanding. Reporting to the VP of Product, you'll decide what we build next for the warehouses that run on Softeon.
As we scale inside IFS, we're refining and formalizing how product work gets done, and you'll help shape it: our discovery rhythm, how requirements reach engineering, how releases reach customers, and how presales, implementation and support feed the roadmap. If you have strong views on what great product practice looks like, you'll get to put them to work.
What you'll do
Own the WMS product
• Set and maintain the WMS roadmap, balancing new capability, platform health, customer commitments and competitive gaps.
• Run discovery directly with warehouse operators, supervisors and IT leaders, on site and on the floor, not just in conference rooms.
• Turn what you learn into clear problem statements, requirements and user stories that engineering can build and test against.
• Prioritize the backlog with engineering leads, make the trade-off calls, and explain the "why" behind them.
• Define success metrics for what we ship and track adoption and outcomes after release.
Bring the market into the building
• Track the WMS and supply chain execution landscape, from tier-one suites to cloud-native challengers; know where we win, where we lose, and why.
• Spot where AI, automation (AMRs, ASRS, WES/WCS) and IFS platform capabilities can solve real warehouse problems.
• Partner with IFS product teams on integrations and on how our WMS fits the broader IFS story.
Take it to market
• Package releases with product marketing and enablement: release notes, positioning, demo stories and talk tracks.
• Support presales on strategic deals, RFPs and roadmap briefings for prospects and customers.
• Close the loop with implementation and support so field issues become product fixes, fast.
Shape how we work
• Help evolve and formalize our product operating model: PRD templates, intake from the field, roadmap reviews, release readiness and customer advisory input.
• Help select and refine the tools and rituals the team uses as it grows.
• Mentor future PMs and product owners as the team expands.
Requirements
Department: Research and Development
Function: Human Resources
Experience Level: Mid-Senior Level