Technical Onboarding Engineer - IFS Logistics

About IFS Logistics

IFS Logistics helps enterprise shippers connect transport data, manage carrier spend and automate execution. The product began as 7bridges and is now part of IFS, with a small team building and running it.

The role

We are hiring two Tech Onboarding Engineers for six-month fixed-term roles, starting as soon as possible. You will connect carriers and providers, bring customer data into the platform and help named customers reach production while the core squads continue building longer-term foundations.

The work is hands-on integration engineering. You will deal with ERP exports, shipment files, invoices, APIs and third-party feeds that are rarely as clean or stable as their documentation suggests.

The goal is not simply to process more onboarding work. When the same manual step appears repeatedly, you will turn it into a template, configuration option, self-service tool or well-defined product change. By the end of the contract, the platform should need less manual onboarding than it did when you joined.

This is a genuine six-month engagement with no implied permanent conversion.

What you'll work on

• Connect new carriers and providers through APIs and file feeds, including credentials, testing and go-live support.
• Map, clean and validate customer ERP exports, shipment files and invoices into our data model.
• Own onboarding tasks for named customers against clear delivery dates.
• Support the Product Operations team as they onboard customers and handle master data management.
• Diagnose failures involving authentication, pagination, rate limits, schema changes and poor source data.
• Convert repeated manual steps into reusable templates, configuration or self-service tooling.
• Document integrations and failure modes so the core squads can support them after the contract ends.

Department: Research and Development
Function: Information Technology
Experience Level: Mid-Senior Level