Wedding, Meetings & Events Manager

As Wedding, Meetings & Events Manager, you will lead the day-to-day management and performance of the Meetings & Events team across Radisson RED and our exciting new event space, The Rotunda.

As part of our continued expansion, the opening of The Rotunda introduces a distinctive new destination for conferences, celebrations, weddings and events. Set within a beautiful listed building, it combines architectural character with the flexibility of a contemporary event space, creating exciting opportunities to deliver truly memorable experiences and further grow our Meetings & Events offering.

Working closely with the Head of Sales & Events, you will drive commercial performance, maximise revenue opportunities and ensure every enquiry, booking and event is delivered to the highest standards. This is a hands-on leadership role where you will inspire and develop your team, build strong client relationships and ensure both venues maximise their potential, delivering exceptional experiences for our wedding, corporate and events customers.

What You'll Do

• Lead the day-to-day operation of the Meetings & Events team across both properties, ensuring enquiries, bookings and events are managed efficiently and in line with Radisson Hotel Group standards.

• Drive sales and conversion performance, leading the team to maximise inbound and outbound enquiries, identify new business opportunities and cross-sell between both venues.

• Build strong relationships with clients, agents and key business partners, providing a responsive and professional service throughout the customer journey.

• Oversee the planning and coordination of weddings, meetings, corporate banqueting and events, ensuring all details are managed accurately and handed over seamlessly to the hotel operations teams.

• Conduct client site visits, support wedding exhibitions and participate in relevant industry and commercial events to promote both venues and generate new business.

• Monitor departmental performance, revenue and conversion results, using reporting and market insights to identify opportunities and recommend actions to improve commercial results.

• Support the Head of Sales & Events with departmental budgeting, cost control, productivity and inventory management, ensuring financial targets are achieved.

• Lead, motivate and develop the Meetings & Events team through regular one-to-ones, training, feedback and development plans, creating a positive and high-performing team environment.

• Ensure bookings, contracts, deposits, payments, invoicing and commission processes are managed accurately and within agreed timelines.

• Work closely with internal departments and external partners to ensure a smooth transition from event planning through to delivery, including supporting key event handovers and customer meet-and-greets.

• Oversee post-event follow-ups, gathering customer feedback and identifying opportunities to resolve issues, strengthen relationships and generate repeat business.

• Champion the Meetings & Events customer journey, creating memorable moments and ensuring every interaction reflects our Yes I Can! service ethos.

Function: Other
Experience Level: Mid-Senior Level