Order Management Specialist

• Effectively manage day-to-day tasks to ensure opportunities progress to revenue as quickly as possible, including assisting with processing of orders in our CRM tool, coaching sellers on the gatekeeper checklist, collaborating with team members to share best practices, and leading all PO Mgmt & Tracking activities
• Day-to-day tasks consist of reviewing opportunities in gatekeeper que for accuracy & completeness, ensuring a smooth handoff of opportunities to finance counterparts, requesting client modifications or adjusting block/unblock status, processing new material code requests,
• Help spotlight deficiencies in the order to invoice cycle; includes evaluating the integration of CRM and Finance platforms and assisting with training support of our selling teams to ensure their first-time right success rate moves towards 100%
• Partner closely with major business functions across the order to invoice life cycle including Finance and Sales to resolve order questions and process orders within defined service level agreements and without error
• Drive compliance with company policies, business rules and revenue recognition principles
• Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leader in timely manner
• Build and utilize deal tracking and status reports with a sharp focus on details to identify bottlenecks in the OTI cycle and alert sellers to stale opportunities to help maximize revenue.
• Proactively identify opportunities to improve the order process, resolve inconsistencies and give insightful feedback to cross functional stakeholders in an effort to improve efficiency in the order cycle

Function: General Business
Experience Level: Mid-Senior Level