Developer - II
Job Description
Job Summary
We are seeking an experienced Salesforce professional with deep expertise in Sales Cloud, Service Cloud, Revenue Cloud (CPQ), and Salesforce Industry Clouds to design and deliver scalable, end-to-end CRM, quoting, and industry-specific solutions. The role requires strong functional understanding, hands-on configuration and development skills, and experience working with complex enterprise business processes.Key Responsibilities
Sales Cloud
Design and implement Lead-to-Opportunity processesConfigure Accounts, Contacts, Opportunities, Products, Price BooksImplement Sales Processes, Forecasting, Path, Automation (Flows)Build dashboards and reports for sales performance and pipeline managementService Cloud
Design End-to-End Case Management solutionsConfigure Queues, Assignment Rules, Escalations, Entitlements & SLAsImplement Omni-Channel, CTI, Live Chat, Email-to-Case, Web-to-CaseCustomize Service Console, Macros, Knowledge, Quick TextEnable Experience Cloud for customer/partner self-service portalsRevenue Cloud (CPQ & Billing)
Design and implement Salesforce CPQ solutionsConfigure Products, Bundles, Options, and Product RulesImplement Pricing Methods, Discount Schedules, and Approval ProcessesConfigure Quote Templates, Document Generation, and Contract LifecycleIntegrate CPQ with Order Management, Billing, ERP, and Finance systemsSupport Amendments, Renewals, Upgrades, and SubscriptionsSalesforce Industry Cloud
(One or more: Automotive, Communications, Financial Services, Health, Manufacturing)Implement Industry Data Models & ObjectsConfigure OmniStudio (FlexCards, OmniScripts, DataRaptors)Design industry-specific business flows and UI experiencesCustomize Industry Consoles and Guided ProcessesIntegrate industry clouds with Sales, Service, and Revenue CloudSupport industry APIs and standard integration patternsAutomation & Development
Build automation using Flows (Record-Triggered, Screen, Scheduled)Develop custom logic using Apex, Triggers, Batch ApexBuild custom UI using Lightning Web Components (LWC)Optimize performance, governor limits, and data model designIntegration & Architecture
Design integrations using REST/SOAP APIs, Platform Events, MuleSoftIntegrate Salesforce with ERP, Order Management, Billing, and external systemsSupport SSO, OAuth, and enterprise security standardsFollow Salesforce reference architectures and best practicesReporting, Analytics & AI
Build advanced Reports and DashboardsEnable CRM Analytics for sales, service, and revenue insightsSupport Einstein AI features (Lead Scoring, Opportunity Insights, Case Classification)Deployment, Governance & Delivery
Manage deployments using SFDX, CI/CD pipelines, and Change SetsEnsure data security, compliance, and audit readinessSupport UAT, production issues, and post-go-live enhancementsProvide documentation, knowledge transfer, and trainingRequired Skills & Qualifications
Strong hands-on experience with Sales Cloud & Service CloudProven expertise in Salesforce CPQ / Revenue CloudExperience implementing at least one Salesforce Industry CloudSolid understanding of Salesforce security and data modelStrong stakeholder communication and solution design skillsExperience working in Agile/Scrum delivery modelsGood to Have
Experience with Revenue Lifecycle Management (RLM)Knowledge of Order Management & BillingExposure to Data Cloud & AgentforceMuleSoft integration experienceCertifications (Preferred)
Salesforce Sales Cloud ConsultantSalesforce Service Cloud ConsultantSalesforce CPQ SpecialistSalesforce Industry Cloud Consultant (Automotive / FSC / Communications, etc.)Salesforce Platform Developer I / II
Requirements
Department: CRM Delivery
Experience: 3-5 Years
Posted: 2026-03-03T06:18:52.64Z