Senior Key Account Manager -Utilities&Telco-
Job Description
As a Senior Key Account Manager, you will be responsible for managing and expanding a portfolio of strategic enterprise clients within the Utilities and Telco industries. You will act as a trusted advisor to senior stakeholders, identifying business challenges and positioning Experian's data, analytics, fraud prevention, and decisioning solutions to deliver measurable value.
This is a high-impact role requiring strong consultative selling skills, experience managing complex sales cycles, and the ability to engage C-level executives across large organizations.
Key Responsibilities
• Develop and execute strategic account plans for key Utilities and Telecommunications customers.
• Build and maintain relationships with senior decision-makers, including C-level executives, business leaders, risk teams, customer operations, and digital transformation stakeholders.
• Identify new business opportunities while driving growth within existing accounts.
• Lead complex, solution-based sales processes from opportunity identification through contract negotiation and closure.
• Collaborate with Pre-Sales, Product, Marketing, Delivery, and Customer Success teams to create compelling customer solutions.
• Understand customer challenges related to customer acquisition, credit risk, fraud prevention, collections, customer management, and digital transformation.
• Deliver accurate sales forecasting and pipeline management through CRM tools.
• Monitor market trends, regulatory developments, and competitive activities across the Utilities and Telecommunications sectors.
• Represent Experian at industry events, conferences, and client executive meetings.
• Achieve and exceed annual revenue and business growth targets.
Requirements
Department: Sales & Business Development
Function: Information Technology
Experience Level: Not Applicable