Deal Desk Strategist at Freshworks | Job-Scouts.com

Deal Desk Strategist

Freshworks
full-time mid Chennai, India · More jobs in Chennai, Tamil Nadu, India
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Job Description

What You'll Do

• Own Deal Desk support for larger and more strategic deals in your assigned region, embedded directly with assigned AEs
• Proactively initiate deal strategy conversations with sellers ahead of key milestones, flagging early where a deal may need extra structuring time
• Document the sequence of events required to close each assigned deal and track progress against it
• Participate in regular cadence meetings with account teams to support deal velocity from inception to closure
• Own deal structuring and documentation, including order form updates
• Secure required internal approvals and coordinate directly with Legal on standard contract terms and redlines, looping in senior team members for non-standard or higher-risk terms
• Join customer calls when needed to clarify deal terms and help remove friction to close
• Respond to account teams' deal-related questions and provide playbook guidance for common deal scenarios
• Support quarter-end and month-end close periods, including occasional after-hours availability during peak windows
• Contribute to team targets on deal cycle time, approval turnaround, accuracy, and Sales satisfaction

Requirements

Function: Other
Experience Level: Mid-Senior Level

Location

Chennai, India
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