Invoicing & Collections Specialist - Springfield, OH
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Job Description
Position Summary:
Collections Specialists are responsible for invoicing within SAP, and for all aspects of collections, including resolving customer billing problems and reducing accounts receivable delinquency.
RESPONSIBILITIES:
• Review invoicing data for accuracy and ensure compliance to customer requirements.
• Complete the invoicing process within SAP.
• Send invoices to end customers.
• Maintain customer contact information and billing requirements.
• Complete customer follow-up to ensure the receipt of invoice and payment expectations.
• Follow up with customers with an outstanding AR balance.
• Provide feedback to management regarding late paying customers.
• Assist in resolving customer disputes, sometimes working with other internal groups.
• Submit invoices to customer third party billing sites as required.
• Other administrative tasks as required.
Requirements
Function: Other
Experience Level: Not Applicable