IT Operations Engineer (Junior) - Enterprise Collaboration Platforms
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Job Description
Picture this: 412,800 people collaborating across more than 60 countries and territories. Teams in Stuttgart, Shanghai, Boston, or Madrid shaping the future of mobility, automation, and sustainability.
Now, imagine starting your tech career by helping this massive global network connect seamlessly, in real time, on a project built completely from scratch.
Make it happen. Anywhere. Anytime. Ready to build something new and grow with us?
As a Junior IT Operations Engineer within our Lark team, you will be joining a brand-new, greenfield project from day one. We are launching and deploying Lark as our new enterprise collaboration suite. This isn't about maintaining a legacy system; it’s about designing, planning, and launching a global platform from the ground up. You will get the best of both worlds: hands-on project planning and active technical operations.
What You Will Learn & Do with Us
• From Scratch to Global Launch: You will participate in the actual project planning and rollout phase of Lark. You will learn how to turn a strategic digital plan into a live, highly available global service.
• Explore Platform Health: You will learn how to monitor the stability and performance of the platform. With our team's guidance, you’ll analyze system alerts to help us prevent service disruptions and keep our digital workplace running smoothly.
• Master Technical Troubleshooting: You will dive into incident management, helping us solve software issues, configuration errors, and platform challenges. You will collaborate with local and global IT units, learning how a world-class IT support system operates.
• Administer & Automate: You will support daily account management, access controls, and platform configurations while learning to maintain accurate technical documentation. Have a knack for coding? We’ll encourage you to identify opportunities to automate repetitive tasks using scripting.
• Collaborate Globally: You will get immediate exposure to international IT teams and global platform owners, learning how to consult stakeholders and align technical practices with a global digital strategy.
Requirements
Function: Information Technology
Experience Level: Entry Level