Director Sales Operations Management - Deal Desk (Security)
Prefer a full account with a password? Sign Up to Apply
Job Description
What you get to do in this role:
Team Leadership & Capability Development
• Lead, coach, and develop a team of Deals Operations and Commercial Strategy professionals.
• Establish performance goals, career development plans, and operational priorities.
• Create scalable processes, tools, and templates that improve deal quality and sales productivity.
• Foster a culture of collaboration, customer focus, and continuous improvement.
Strategic Deal Engagement
• Personally support the organization's largest, most complex, and highest-priority opportunities.
• Partner with Sales Leadership on commercial strategy and deal execution.
• Review and provide guidance on pricing models, proposals, and solution recommendations created by team members.
• Act as an escalation point for complex commercial scenarios.
Customer-Facing Proposal & Commercial Strategy
• Oversee creation of customer-facing proposals, executive presentations, pricing summaries, and business cases.
• Ensure commercial narratives clearly communicate value, pricing rationale, and solution recommendations.
• Drive consistency in proposal quality, messaging, and commercial positioning.
Product & Use Case Alignment
• Partner with Product, Solution Consulting, and Sales teams to ensure customer requirements are effectively translated into commercial recommendations.
• Guide sales teams on product selection, packaging, and strategic positioning.
• Ensure proposed solutions align with customer goals and organizational priorities.
Sales Enablement & Operational Excellence
• Develop programs that increase seller competency in commercial discussions, pricing strategy, and proposal effectiveness.
• Establish reporting and metrics to evaluate deal support effectiveness and sales adoption.
• Identify opportunities to streamline deal workflows and improve sales productivity.
• Drive best practices across opportunity qualification, commercial engagement, and proposal development.
Requirements
Department: Sales
Experience Level: Not Applicable