Manager, Merchant Acquisition - GrabMart

Get to Know the Team

GrabMart, an online delivery service, is looking for a dynamic Senior Merchant Acquisition and Sales Operations to join our team in Bangkok. You will improve end-to-end GrabMart's merchant acquisition for both enterprise level until mid to long tail segments

Get to Know the Role

We are looking for a dynamic, Acquisition Manager to improve merchant growth and expand GrabMart's supply coverage across categories. You will be at the forefront of client-facing partnerships—identifying merchant pitch gaps, leading high-stakes negotiations, and shaping execution strategies to hit target numbers. This is an ideal opportunity to lead from the front and scale the future of quick commerce with GrabMart.

The Critical Tasks You Will Perform

Strategic Acquisition and Execution

• Identify strategic merchant gaps and categories needed to enhance GrabMart's supply coverage and quality to align with vertical growth targets.
• Manage the end-to-end retail acquisition, from identifying prospects to successful contract signage.
Sales & Partnership Negotiation:

• Deliver clear, presentations that persuade merchants to partner with GrabMart.
• Lead contract negotiations to secure favorable terms, with a focus on long-term partnership growth and sustainable profitability for both parties.
• Develop customized partnership proposals that address the needs and goals of each merchant.
Acquisition Optimization and Operations:

• Improve and standardize the onboarding structure and processes to provide a high-quality, efficient, and scalable activation pipeline across diverse merchant categories.
• Collaborate with company partners to ensure new merchants are activated and transition smoothly from acquisition to daily management.
• Implement and maintain a tracking system for merchant acquisition metrics.
Collaboration :

• Work with related partners to align acquisition efforts with team goals.
• Contribute to the development of projects to enhance overall merchant experience on the GrabMart platform.

Function: Sales
Experience Level: Mid-Senior Level