Senior Full-Stack Engineer
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Job Description
ServiceNow's Advanced Technology Group is a customer-focused innovation team building intelligent software and AI-powered work experiences. We combine AI workers, workflows, chat, knowledge, and integrations to make complex enterprise operations accessible to everyday users.
Our researchers, applied scientists, engineers, designers, and product managers have a dual mission: build end-to-end products for customers while experimenting with and de-risking the technologies that will shape how people work.
The role
We are looking for an experienced, backend-leaning full-stack engineer who can take a problem and solve it across the product and system. You will build customer-facing capabilities spanning the browser, APIs, data models, realtime infrastructure, asynchronous jobs, and external integrations.
You will have the autonomy to shape problems, make sound architectural decisions, and own work from idea through production. We value engineers who are self-directed, pragmatic, curious, and uncompromising about security and software quality.
What you will do
• Build AI-powered product capabilities across React, Node.js, PostgreSQL, and shared contracts.
• Own features from product definition and system design through implementation, testing, deployment, and operation.
• Design secure APIs, authorization rules, data models, and backward-compatible migrations.
• Build reliable asynchronous and realtime workflows using queues, pub/sub, jobs, schedules, and WebSockets.
• Develop enterprise integrations involving OAuth, webhooks, rate limits, external APIs, and vendor failures.
• Protect tenant boundaries and validate untrusted input across HTTP, sockets, queues, and AI tool execution.
• Build, deploy, and operate services running on AWS and Kubernetes.
• Diagnose production behavior using logs, traces, metrics, databases, and message brokers.
• Work closely with product, frontend, AI, and platform engineers while independently driving execution.
• Help evolve our engineering practices as AI changes how software is designed and built.
Requirements
Department: Engineering, Infrastructure and Operations
Function: Engineering
Experience Level: Not Applicable