Key Account Manager
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Job Description
• Interface between external (customer) and internal to understand customer expectations and requirements, and maintain good customer relationship.
• Achieve the sales and profit target in BP for his/her resp. customers and projects.
• Follow sales process as sales planning and system price maintain; customer quotation document preparation; A/R and DNI tracking; sample tracking; good quality of sales documents maintenance.
• Negotiation with customer for commercial (PCR, QS/Bonus, payment term etc.), support localization, engineering change request, delivery and other customer related topics.
• Customer strategy and product strategy definition; Provide information on customer trends, innovation, market, competitor benchmark to internal; fulfil BBMSP/SoM planning.
• New products promotion, leading new business chance study; carry out market research and identify potential customers and products to be developed/promoted.
• Lead customer project acquisition, has power and ability to coordinate internal and external resource.
Requirements
Function: Engineering
Experience Level: Executive