Spotify Non-Voice Support with French and English (Remote within Bulgaria) - Fixed Term Contract
Sutherland
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Job Description
What You'll Do (Non-Voice Support Only):
• Provide email and chat support (no phone calls!) to platform users
• Answer common "how-to" and FAQ-type questions
• Assist with account management and payment-related issues
• Guide users through troubleshooting steps with patience and clarity
• Fixed Term Contract from 6th of November till 23rd of December
• Full time contract only
Requirements
Function: Customer Service
Experience Level: Not Applicable