Senior Analyst / Associate Manager, Retail Industry

NielsenIQ

full-time senior Beijing, Beijing, China · More jobs in Beijing, Beijing, China

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Job Description

Job Title: Senior Analyst or Associate Manager

Location: Beijing

ABOUT THIS JOB

NielsenIQ Global Customer Success is a modern service team transforming the way we serve our clients with new and updated tools to help our teams get the job done quickly and easily. We are the team that partners with clients to fuse data, science, and the talents of our people to provide measurement and improvement for the clients and markets we serve. We are the key link between NielsenIQ and clients. Our service and delivery is the reason clients will continue to invest in our products and service. To run independently the set-up & the execution of projects by compiling, analyzing, and interpreting sales, writing client reports, and constructing presentations.

RESPONSIBILITIES

• Make sure client service standards is implemented and enhance as client expectations, and continue to evolve and change in the marketplace
• Drive client satisfaction by providing insights and actionable recommendations during presentations or business reviews
• Be responsible to expand our scope of influence with clients across a wider range of products and with greater depth of involvement
• Build and maintain ongoing relationships with the identified key persons within client organization
• Proactively support team leader and interact with Client Engagement teams